What is ixNet?
ixNet is a simple system that ties together all the fragmented bits of information scattered throughout an organization into a single easy-to-use platform. Usually, there's more than enough information floating around to help everyone do their job, but not enough organization and methodology to efficiently share the data between people and departments. ixNet is more than a document management system- it's a Business Information Organization System.
Background
In a typical company, each department has specialized software that allows employees to perform their job, whether it is CAD in Engineering, CAM in Manufacturing, MSOffice in the Front Office, or ERP every-where. Most of these programs were probably selected because they were deemed to be "Best in Class" or at least the ideal tool for the job. Undoubtedly, most of the data generated by all these programs is crucial to business operations, but sharing this data from one department to another is usually a challenge. Also, there are lots of information that falls through the cracks between these programs because they just were not meant to handle it. Many of these shortcomings are handled with individual spreadsheets, Word documents, and sometimes custom databases, but the bottom line is that most of this information is very hard to share. Hence, ixNet was developed to "bridge the gap" between departments and all their related bits of information.
Typical Usage
Manufacturers can use ixNet to keep track of all their parts and products. Once a part item is created, all other related documents and processes are related to this part#. Sales and Service organizations can use ixNet to keep track of all their customer orders and issues and easily retrieve customer & company information while travelling.
